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Constant Contact

Build email campaigns, organize subscribers, and keep customers informed with Constant Contact.

Average: 4.13/5

G2: 4.1/5 · Capterra: 4.3/5 · Trustpilot: 4.0/5

US$12–US$575 per account/month, billed monthly, across published tiers up to 50,000 contacts. Larger lists and Multi-Account pricing are quoted.

Stars show the unweighted average of the listed review scores. Each source rating is shown separately on its original scale.

Overview

Constant Contact helps small businesses create email campaigns, organize subscribers, and measure engagement. Its templates, list-building tools, and plan-based automation support regular communication with customers and supporters.

Ratings checked October 31, 2026. G2 and Capterra cover Constant Contact software; Trustpilot covers company-wide customer feedback.

Review source	Score
G2	4.1/5
Capterra	4.3/5
Trustpilot	4.0/5

Monthly billing: Lite starts at US$12, Standard at US$35, and Premium at US$80 for 0–500 contacts. The highest published monthly tier is Premium at US$575 for 45,001–50,000 contacts. Larger lists and Multi-Account plans require a quote. Email allowances are 10×, 12×, or 24× the contact tier respectively; excess sends cost US$0.002 each. Add-ons can increase the bill. A trial is available, but there is no ongoing free email plan. See current pricing and the contact-tier fee schedule.

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Best for

Local retailers can send promotions and product updates to subscribers.Service businesses can share helpful newsletters and plan customer follow-ups.Nonprofits can promote events and keep members or donors informed.

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Benefits

Templates and a drag-and-drop editor help teams build emails without coding.Contact management, reporting, and live phone or chat support are available across the main plans.

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Limitations

Costs rise with contact tiers, and excess email sends or add-ons can increase the bill.Custom automation and broader segmentation require higher plans; reviewers also report editor customization limits.

Implementation considerations

Import permission-based contacts, verify your sending address, and authenticate your domain if you use one. Build a reusable template, test it on mobile, and match your contact count and send frequency to the right plan before committing.

OUR RECOMMENDATIONS

Constant Contact is a practical option for small teams that want straightforward newsletters and access to live support. G2 and Capterra reviewers value its usability, while some report editing and automation friction; Trustpilot feedback also includes billing concerns. Test your actual newsletter and follow-up workflow during the trial, then compare the cost at your expected list size before subscribing.

Recommendations are based on fitness for small business needs. Our listings showcase potentially sponsored, affiliated, or partnered companies.

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